Terms and conditions
The following terms and conditions ("Terms") apply to all players who play at Captain Jack Casino (the "Casino"). By registering for an account, making a deposit, or participating in any game offered by the Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Account Registration
- Eligibility: The Casino is open to individuals who are at least 18 years old (or the minimum age required in your jurisdiction).
- KYC and Verification Requirements: To play, you must provide valid identification and proof of address.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account information.
Deposits and Withdrawals
- Accepted Payment Methods: The Casino accepts various payment methods, including Visa/Mastercard, Neteller/ecoPayz, Bitcoin/Ethereum/USDT, Bank Transfer.
- Minimum and Maximum Limits: You can deposit a minimum of $20 (AUD) with no maximum limit, except for method-specific limits.
- Processing Times and Fees.
- Anti-Money Laundering Policy: The Casino reserves the right to request additional documentation to comply with AML regulations.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses will be credited according to the terms specified in each promotion.
- Wagering Requirements: All bonuses must be wagered 35 times (bonus + deposit) on slots, 50 times on table games before a withdrawal can be made.
- Expiry and Abuse Clauses: All bonuses expire after 30 days if not used within that timeframe.
Gameplay and Fairness
- RNG Usage: The Casino uses certified random number generators to ensure fair outcomes.
- Game Malfunctions: If a game malfunctions, all bets placed will be voided.
- Limits on Play and Responsible Gaming Tools: You can set deposit limits, time-outs, and self-exclusion options to maintain responsible gaming.
Responsible Gambling
- Self-Exclusion Options: You can exclude yourself from playing at the Casino for a specified period.
- Deposit, Wager, and Session Limits.
- Help and Support Links: The Casino provides links to responsible gaming organizations, such as GambleAware Australia.
Prohibited Activities
- Bonus Abuse: Using bonuses in a way that unfairly manipulates the outcome of games or exploits bonus terms.
- Fraud, Collusion, or Manipulation: Any behavior that attempts to deceive or manipulate the Casino's systems.
- Use of Bots or Automated Systems: Using software or scripts to automate gameplay.
Account Suspension and Closure
- Voluntary Account Closure: You can close your account at any time by contacting customer support.
- Breach of Terms: The Casino reserves the right to suspend or close accounts that breach these Terms.
- Inactivity and Dormant Accounts: If an account remains inactive for 12 months, it will be considered dormant.
Privacy and Data Protection
- Information Collected: The Casino collects personal data to provide services, communicate with players, and comply with regulations.
- Use and Storage of Personal Data.
Limitation of Liability
- Losses: The Casino shall not be liable for any losses or damages resulting from gameplay, technical issues, or third-party links.
- System Errors: The Casino reserves the right to void bets placed during system errors.
- Third-Party Links: The Casino is not responsible for content or services provided by external websites.
Amendments and Updates
- Right to Modify the Terms: The Casino may modify these Terms at any time, with or without notice.
- Notification of Changes: You agree to review the updated terms regularly, as your continued play will be deemed acceptance of new terms.