Privacy Policy

This Privacy Policy exists to inform users about their data rights and how Captain Jack Casino handles personal information. We collect, use, store, and protect user data, and this policy explains what we do with it.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to clearly explain how Captain Jack Casino collects, uses, stores, and protects your personal data. By using our services, you agree to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users of Captain Jack Casino's services. Use of our platform implies agreement to this policy. We will treat this policy as accepted if you continue to use our services after being informed about it.

Consent Clause

By using Captain Jack Casino's services, you consent to the practices described in this Privacy Policy. You can withdraw your consent at any time by contacting us.

Data We Collect

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device. We use cookies to:

• Essential Cookies: for login, payment processing, and security purposes
• Analytics Cookies: to understand site usage and improve the user experience
• Marketing Cookies: to provide personalized offers and promotions

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

• Contractual necessity (for account creation and maintenance)
• Legal obligations (for reporting, taxation, etc.)
• Legitimate interests (for marketing, analytics, security)
• User consent (for targeted advertising, etc.)

Data Sharing and Disclosure

• Payment processors for transaction purposes
• Gaming providers for game functionality and updates

Personal data is not sold. We will disclose personal data if required by law or regulation.

Data Storage and Retention

We retain personal data as long as necessary to fulfill contractual or regulatory obligations, which can vary depending on jurisdiction and type of data. Data is stored securely using access controls, authentication processes, and monitoring for unauthorized access.

Security Measures

• SSL encryption
• Access controls and permissions
• Authentication processes for sensitive actions
• Monitoring for unauthorized access or malicious activity

Your Rights

• Access, update, or delete your data
• Withdraw consent or object to processing

To exercise these rights, please contact us at support@ert.

International Data Transfers

We may transfer personal data outside your country or EEA. If this occurs, we ensure compliance with applicable laws and regulations through the use of Standard Contractual Clauses.

Third-Party Services

External links or services have their own privacy policies. We are not responsible for external content.

Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or laws. You will be notified if significant changes occur, and continued use means acceptance of new terms.

Contact us at support@ert.